Capture the Action believes that all children deserve to work in an environment where they are safe and where teachers and parents can control how information is shared. This Terms of Service manages your use of the website at www.capturetheaction.com and all related Capture the Action platforms. By creating an account on Capture the Action, you agree to be bound by our Terms of Service.

Privacy Policy

This privacy policy outlines how ‘Personally Identifiable Information’ (PII) is being used when accessing Capture the Action online. PII is information that can be used to identify, contact, or locate a single person, or to identify an individual in context. 

Please read our privacy policy carefully to understand how we collect, use and protect your Personally Identifiable Information in accordance with our website.

Commonly asked questions:

What personal information do we collect from people that use our website?

We respect the privacy of children and do not collect any more personal information than reasonably necessary to enable them to use Capture the Action. Only names and email addresses are stored on our secure platform.

Data is retained only for education purposes.

What privacy settings are possible for students?

Schools can choose privacy settings for their students.

Students have the ability to create their own passwords after registration.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.
  • To send periodic emails regarding your order or other products and services with the ability to opt out.

Third-Party Disclosure Policy: do we share user data with third parties?

We do not provide any school, teacher or student data to any third parties for marketing purposes. We do not share or sell personal information with any third parties such as online advertisers, social media companies and search engines.

Third-Party Disclosure Policy: do we sell information to third parties?

We do not sell or trade your personally identifiable information to outside parties.

What data do we retain from users?

We retain information of users (i) for so long as reasonably necessary (ii) to permit the user to participate, (iii) to ensure the security of our users and our services

User data is stored on the internal server, LearnDash, which hots Capture the Action.

Schools are able to delete student data via the Teacher’s Dashboard. Once the purchased licence has expired, all student data is deleted, however the school information is retained, unless otherwise directed by the school.

If requested by a school, at any time we can delete all information of the school’s users, including its teachers and students, as the school directs. Deleting this information will prevent the school user from engaging in some or all features of Capture the Action. Where required by local law, we will delete such information.

In order to remove or correct your child’s or student’s information please contact us via the website. 

How do we protect visitor information?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Stripe technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider, Stripe, and are not stored or processed on our servers. (link to Stripe)

Do we use ‘cookies’?

We use cookies to streamline account set up and license purchases on our site and to store data about course progress.

What is our refund policy?

If, for any reason, you are not completely satisfied with your subscription, you are entitled to cancel your order within 7 days without giving any reason for doing so.

The deadline for cancelling an order is 7 days from the date on which you subscribed.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by sending a message via our website.

We will reimburse you no later than 7 days from the day on which we receive the request. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

For further information please contact us via our website. We will respond promptly in order to address your needs.

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